triptailr is a simple concept

If you want people and not search engines to plan your trip, then triptailr is the solution for you. Just tell us who you are and what your interests are and we’ll do the rest: only triptailr provides recommendations that are handmade for you, and not standard suggestions found on search engines.

travel planning?

travel planning!

Lost in Space?

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We need approx. 9 hours on 13 different websites until we decide to book our trip online.

*Online Business Blog, 2013

Step on triptailr

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Tell us who you are and what’s important to you

To guarantee that we give you exactly what you want and that the city break is a hit, we’ll need some information from you. Tell us about your personality and what is important to you. What do you want? The best burger joint? A hip party in the trendiest quarter? Or a relaxing spa weekend? The more you tell us about yourself, the better we can plan a trip that suits your preferences. You can rely on us, your trip will be planned by a person – not a machine!

Order as many recommendations as you like

… ’cos there’s tons to do in Berlin. Decide for yourself how many recommendations we should provide for you. The basic package with three individual recommendations can be had for €0.99 and within 72 hours. Every additional recommendation costs another €0.50. And there’s power in numbers: We also have a bulk discount! For all orders over 30 recommendations, you only have to pay €0.38 per recommendation. If you like we can also send the tips quicker for a reasonable express fee, so that you can make the most of your trip immediately.

Receive personal suggestions

You got mail! We will send you your handmade recommendations within your chosen time frame, giving you an overview of your personal suggestions for things to see and do in Berlin! Berlin is a city of constant change, so it’s important to us that all our recommendations are current.

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Get out and about in Berlin

Now there’s nothing left to do except grab your case (and our recommendations) and go. We hope you have a unique and unforgettable city break!


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Tell us what you think…

…if you were satisfied. And get it off your chest if there’s anything you think we could’ve done better. We’d be really happy to hear what you thought of our recommendations either via email or you can also leave your feedback on our Facebook page and let us and other users know how your city break was. Whether positive or negative – we’d love to hear your frank feedback!


FAQs

Please mail your question to
hello@triptailr.com and we’ll
get straight back to you!

Order

What do I get from triptailr?

triptailr focuses on ideas, tips and suggestions for visits to destinations covered by triptailr, such as Berlin. We provide suggestions for accommodation, activities, venues and special events. We currently send out recommendations, which you can then decide to book yourself, or not. We do not make any booking for the recommendations that we send you.

Why can I only choose a certain amount of things that interest me?

The more detailed the information you provide about yourself and your interests, the better we will be able to make recommendations that are really right for you. Basically, the number of areas of interest that can be chosen must not be more than the amount of recommendations you wish to order. So if you want to choose more areas of interest, then you will have to order more recommendations.

Can I give your recommendations as a gift?

Of course! Our recommendations can be given as gifts. Simply fill out the field “Other email address” with the email address of the person you would like to receive the recommendations. The invoice will be sent to you, the other person will only receive the recommendations.

What should I do if there is a problem with completing my order?

If you have any questions send us a mail at hello@triptailr.com or call our hotline on 030 – 88 00 130 98. Please note that we’re happy to answer all questions regarding triptailr, the order process or payment methods over the hotline, but cannot answer questions regarding individual recommendations over the telephone.

How will I receive my handmade recommendations?

Your handmade recommendations that have been selected specifically for you will be sent per email within the processing time frame that you have chosen. Simply click on the link in the email and it will take you to your recommendations.

How do my personal recommendations look like?

You will get an personalized link via mail, which leads you to your individual recommendations. It could look like this:

How long do I have to wait for my recommendations?

That depends on the processing time frame that you choose. Normally, recommendations are sent within 72 hours. This time frame applies to our working hours of 9 a.m. to 6 p.m. For a small extra fee we can send recommendations quicker though so that you can get going immediately.

Do I have to register before I can get my recommendations?

No, you don’t have to register with us. Once you’ve placed your order we will mail a link to the address that you have provided, which will take you directly to your recommendations.

How can I make changes to the information I have given you about myself or for the order once I have submitted the information?

If you notice that you would have rather chosen a different answer immediately after submitting your order, you can call us directly on 030- 88 00 13 098 or send an email to info@triptailr.com and tell us what you would like to change. However, we do reserve the right not to accept these changes if we have, for example, already begun work on your recommendations.

I haven’t received an email or have lost the email containing the link to my recommendations.

Don’t panic! Check your inbox or the unknown sender or spam folders. If you still can’t find the email simply let us know at info@triptailr.com or call our hotline on 030- 88 00 13 098  and we will do what we can to help.

Can I cancel my order?

If you haven’t yet received the email with your recommendations you can still cancel the order. We request that you only cancel orders per email and not over the telephone. Please note that we will only refund 80 percent of the total amount of your order.

Can I book the recommendations directly through triptailr?

The recommendations that we provide cannot be booked directly through us at the moment. We intend to inspire you, like a personal tour guide and then you can choose what you would like to do. We are currently working on expanding the service though, so that you will be able to book the things we recommend through triptailr in the future.

I have a recommendation for triptailr, how do I pass it on?

We love to hear secret tips. If you’ve discovered a new restaurant, hotel or other exciting venue, we’d love to hear from you at info@triptailr.com.

Payment

Is there a discount if I book several recommendations?

Yes, we have a bulk discount. This starts for orders over ten recommendations. You can see the exact prices in the table below. Pleace note that there will be a basic-package discount at the end of the purchase about 0,51€.

Over 10 recommendations

Just €0.48 per recommendation

Over 15 recommendations

Just €0.45 per recommendation

Over 20 recommendations

Just €0.42 per recommendation

Over 25 recommendations

Just €0.40 per recommendation

Over 30 recommendations

Just €0.38 per recommendation

How much will it cost to receive my recommendations quicker?

Please note when working out the processing time frame that it must fall within our working hours, which are from Monday to Friday (excluding national public holidays), between 9 a.m. and 6 p.m. . If you choose the regular processing time frame there will be no extra charge. You can choose:

Within 5 hours

€0.40 per recommendation

Within 12 hours

€0.30 per recommendation

Within 24 hours

€0.25 per recommendation

Within 48 hours

€0.15 per recommendation

Which payment methods do you accept?

We accept payments via paypal and credit card.

Your benefits

 

Competent – Nothing gets past us

We have insider knowledge and are happy to share it with you. The different personalities that we have in the team at triptailr means we have recommendations that are as varied as Berlin itself. By keeping our eyes peeled day and night for things that could interest you personally, rather than just the usual tourist trap tips, we can guarantee that we’ll find just the thing for you.

 

Good value for money – You don’t have to be rich

Everybody can afford our service. We concentrate on coming up with ideas that will suit you without any fuss. Our aim is for you to have a great city break, no matter how much money you have to spend.

 

No commitment – You’re under no obligation

Our recommendations are just for inspiration. You can decide if you want to do anything that we have recommended to you. Let us know which recommendations you’d like to book and we will look into making it possible.

 

Immediate – So you don’t waste any of your valuable time

Time is far too valuable to waste it searching. We can provide recommendations handmade for you within a few hours. Spend your time enjoying yourself rather than fighting with search engines for hours. Ever wondered why they’re called search engines and not find engines?

 

Handmade – Your personal city break

Every recommendation that we provide is unique. Whether it’s an exclusive insider tip or a classic highlight – our recommendations are hand-picked for you. We will attempt to fulfil even the most unusual wishes – so try us!

 

Trustworthy – You’re in safe hands

It’s not a trick! Everything is above board and we will provide as much transparency as possible. It goes without saying that your details will be treated confidentially and used exclusively for finding the right recommendations for you.

 

Always available – We’re listening

No matter what: We’re always available if you have questions, suggestions or even a complaint. Just write us a mail or call our hotline (+40 30 88 00 130 98) . We’d love to hear from you.

Travel your way.

Get handmade travel tips for your next city trip!

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